Privacy Policy
Birmingham City Football Club is committed to protecting your privacy. Please take a moment to read this site's privacy policy. References to "we", "us" and "our" in this policy are references to BCFC. This policy describes what happens to the information that you supply to us, where that information identifies you individually, e.g. your name and address details.
We reserve the right to change the terms of this privacy policy from time to time.
Information Collected
When you register on this site, some personal information (including your name, postal and email addresses) is collected by us. You may also be asked for your personal information at other times on this site - in connection with activities such as competitions.
If you are aged under 12 years of age, you must ensure that you have the full permission of a parent or guardian before registering your information on the site. You will be asked to tick to confirm parental consent upon registering and we will also require a signed copy of your confirmation email to be sent back to the club. If you fail to return the signed confirmation your access to the site may be restricted, including your ability to post letters, pictures and photos to the ‘Your Shout’ page.
In common with many other online services, we may use "cookies" to store and sometimes track information about you. A cookie is a small amount of data sent from the server and stored on your PC's hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this site may not be available to you.
Use of Your Information
Birmingham City FC may use the personal information you provide for any of the following purposes: (1) to understand the use of our Site and make improvements; (2) to respond to specific requests from visitors; (3) to protect the security or integrity of our Site when necessary; (4) to send you notices and solicitations regarding Site and our businesses; and (5) in general to promote and market products to you. These solicitations may take the form of mailings, e-mail solicitations and other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information please contact the Marketing Department on 0844 557 1875. Birmingham City FC will not disclose your personal information to any other company.
A benefit of being a member of the website is that to celebrate your birthday we will publish your name on the site along with your age. If you do not wish your birthday to be posted on the site please contact the marketing department on 0844 557 1875. Further to this, if you are aged under 12, your birthday will not be published on the site until we receive parental consent.
The Beaus Buddies and Blues Crew membership teams like to hear from you. Therefore we encourage our members to send in any letters, pictures or photos to us. The information received may then be posted on the website. By sending in your letters, photos and pictures to Birmingham City FC you are transferring the ownership of the content to Birmingham City FC for the company to use. If you do not wish your letters, pictures, photos to be published on the website please contact the marketing department on 0844 557 1875. Further to this, if you are aged under 12, your birthday will not be published on the site until we receive parental consent.
At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.
Cookies
In common with many other website operators, we may use standard technology called 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.
Updating and correcting information
You may correct your personal information by emailing us at beaubrummie@bcfc.com. Please include your name, address, and/or email address when you contact us. We would encourage you to promptly update your personal information if it changes.
Your rights to access your personal information
You have the right to receive a copy of the personal information that we hold about you.
Disclosures of Your Information
Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by Birmingham City FC. We never sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.
If you wish to opt-out of any future processing of your personal information held by us, then please write to the contact address set out below stating your full name and address and providing any other relevant information.
When does this privacy policy not apply?
This privacy policy only applies to the collection of data by us and the use of that data by us and those whom we authorise. It does not cover third party sites to which we provide links, nor does it cover advertisers and content partners within our service who may also collect your personal information. They may have their own privacy policies and/or terms and conditions of use.
How do we protect your information?
Birmingham City Football Club is firmly committed to data security. When you place orders or access your account information, we offer use of a secure server. The secure server software encrypts all information you input before it is sent to us. We take steps to guard against unauthorised access to customer data. Although we make every effort to create a secure environment for your personal information, we cannot guarantee the safety of any personal information which you transmit to us online.
Contacting us
If you have any questions or concerns about our use of your personal information please write to:
Marketing Department
Birmingham City Football Club
St. Andrew’s Stadium
Birmingham
West Midlands
B9 4RL
